Privacy Policy

Enquiry information

When you choose to contact ThisTleAndToken, we may receive the information you include in your enquiry. This can include your name, email address or other contact details, the nature of your request, and a preferred date, group size or other requirements relevant to your visit. Enquiries may relate to restaurant dining, offline poker sessions, the card lounge, card room, poker tables, private gatherings or themed events. You decide what to provide when you email us at [email protected].

• Your name and contact details, where you choose to provide them.
• Details of the dining, card-lounge or gathering enquiry you send us.
• Preferred timing, group requirements or practical arrangements relevant to that enquiry.

Website information

When you visit https://thistleandtoken.com, limited technical information may be collected through normal website operation. Depending on how the site is used, this may include browser type, device information, pages viewed, approximate location derived from an IP address, referring pages, and the time and manner of your visit. We use careful, limited wording here because the precise technology used can change. This information may help us understand whether the website is working as intended and how visitors use its content.

• Browser, device and connection information.
• General usage information, such as pages viewed and visit timing.
• IP-derived or similar technical information used in website operation.

Visit-related preferences

If you voluntarily share them, we may receive preferences that help us understand an upcoming in-person visit. For example, this may include dietary preferences, accessibility requirements, seating needs or details that help plan a restaurant booking, card-lounge session, social gathering or food and drinks experience. Please provide only what is needed for your request. We do not treat this information as required by default, and we do not need information unrelated to arranging or responding to your enquiry.

Please only provide what is needed to help us understand and respond to your visit-related request.

Handling principle

ThisTleAndToken handles website and enquiry information only as reasonably needed for the purposes described in this policy. We aim to keep information handling connected to the request you make, the operation of the website, or the practical delivery of an in-person venue experience. Circumstances can differ, so this statement is not an absolute promise that information will never be handled in any other lawful or necessary way.

Service support

Carefully selected service providers may assist with website or enquiry operations where this is necessary. No provider names are listed here because those arrangements may change. Where support is used, we may take reasonable steps to ensure that the provider handles relevant information for the agreed operational purpose.

• Service support may be subject to confidentiality expectations appropriate to the task.
• Information may be limited to what is reasonably needed for the relevant website or enquiry function.

Legal and safety disclosures

We may disclose information where this is required or permitted by applicable law, or where disclosure is reasonably necessary to help protect ThisTleAndToken, our visitors or others. This may include responding to a valid request or addressing a genuine safety concern. We will consider the circumstances carefully and do not provide legal advice through this policy.

We will consider the circumstances carefully before making a disclosure of this kind.

Cookies and similar technology

The website at https://thistleandtoken.com may use cookies or similar technologies to support core website operation and to help understand website use. Depending on the technology in use, these may support functions such as remembering technical settings, maintaining a reliable browsing experience, measuring general site performance or understanding which content is useful to visitors. For more detail about this website context, please read our Cookie Policy.

• Core functionality that helps the website operate as intended.
• Technical preferences that may support a consistent browsing experience.
• General information that may help us understand website performance and use.

Browser controls

You may be able to manage cookies through your browser settings. Available controls differ between browsers and devices, so we cannot provide universal instructions here. If you choose to limit or remove cookies, some parts of a website may not work in the same way or may no longer remember a previous setting. Consider your own browser guidance when deciding how you would like to manage cookies.

External sites

Where a page links to an external site, that site may have its own privacy practices and policies. ThisTleAndToken does not control those practices. If you choose to visit an external site, review its privacy information before providing personal information there.

Retention

We may retain personal information for as long as it is reasonably needed for the purposes described in this policy, to meet applicable obligations, or to resolve an issue connected with an enquiry or website interaction. Retention needs can vary according to the nature of the information and the circumstances. We do not set out a fixed retention period here, and this policy should not be read as a promise of automatic deletion at a particular time.

Access, correction and privacy questions

You can ask about personal information we may hold about you, request correction where information is inaccurate, or raise a privacy question by emailing [email protected]. To help us understand your request, identify the information or interaction it relates to and provide enough detail for us to consider it. We may need to verify a request before responding, depending on its nature and the information involved.

• Access: ask whether we hold relevant personal information about you and request access where appropriate.
• Correction: ask us to consider correcting personal information that you believe is inaccurate, incomplete or out of date.